Fast food is synonymous with convenience, but not every menu item is as good as it seems. Industry employees often witness what happens behind the scenes, and their insights reveal that some offerings might not meet your expectations for quality or freshness. From reheated leftovers to questionable prep methods, here are 14 fast-food items that workers say you’re better off skipping—and why.
1. Wendy’s Chili: The Mystery Meat Bowl
Wendy’s chili is a comfort-food favorite, but employees have shared that it’s made using unsold, overcooked hamburger patties. These patties are chopped and simmered into the chili, which might not be as appetizing if you prefer freshly cooked meals.
2. McDonald’s Chicken McNuggets: Sitting Under Heat Lamps
While McDonald’s Chicken McNuggets are a crowd-pleaser, they may not always be fresh. Employees admit that nuggets often sit under heat lamps far longer than they should. Asking for a fresh batch can help ensure you get crispy, hot nuggets instead of soggy leftovers.
3. Taco Bell’s Refried Beans: Just Add Water
Taco Bell’s refried beans aren’t prepared from scratch. Instead, they come as a dehydrated powder that’s rehydrated with hot water. While this is a standard fast-food practice, it’s worth noting if you’re expecting traditional, freshly cooked beans.
4. Arby’s Roast Beef: More Processed Than You’d Think
Arby’s roast beef sandwiches are beloved for their savory flavor, but employees have revealed that the meat arrives in liquid form and solidifies during cooking. The texture and preparation might turn off those seeking a more natural beef option.
5. McDonald’s Dipped Cones: Questionable Chocolate Coating
McDonald’s dipped cones seem like a sweet treat, but the chocolate dip can sit out for long periods, potentially becoming contaminated. Some workers have noted the dip station is often placed near cleaning supplies, increasing the risk of exposure to chemicals.
6. Burger King’s Soft Serve: When Cleanliness Takes a Back Seat
Burger King’s ice cream and shake machines have been criticized for inconsistent cleaning routines. Workers have mentioned that mixes can sit in the machines for extended periods, sometimes past their expiration dates, which could lead to unpleasant surprises.
7. Panera Bread’s Late-Night Salads: Rushed and Stale
Panera Bread markets itself as a fresh, healthier fast-food option, but employees suggest avoiding complex items like salads and paninis late at night. The evening rush often leads to hurried preparation and less-than-fresh ingredients.
8. Jack in the Box Milkshakes: Cross-Contamination Concerns
Jack in the Box milkshakes are risky for allergy sufferers. Employees report that mixers used for milkshakes and smoothies aren’t always cleaned properly, which could lead to cross-contamination, especially with fruit allergens.
9. McDonald’s Folded Eggs: Rubber on a Plate
The folded eggs in McDonald’s breakfast sandwiches aren’t cooked fresh but are pre-cooked, frozen, and reheated. For a fresher option, opt for the Egg McMuffin, which uses eggs cracked and cooked on-site.
10. Grilled Chicken Sandwiches at Burger Joints: Dry and Overcooked
Grilled chicken sandwiches may seem like a healthier pick, but employees warn that they often sit out longer than burgers, leading to dry, rubbery textures. Stick to what these chains do best—burgers.
11. Special Requests for “Fresh” Fries: A Gamble
Asking for fresh fries doesn’t always guarantee them. During busy times, workers may not have time to fry a new batch and might serve the same fries regardless of your request. To improve your odds, visit during off-peak hours.
12. McDonald’s Filet-O-Fish: Off-Season Staleness
The Filet-O-Fish is a popular Lent item, but outside this period, employees say it doesn’t sell as quickly. This means the fish fillet may sit under heat lamps longer than other items. Stick to this sandwich when it’s in high demand for better freshness.
13. Subway Tuna: A Controversial Choice
Subway’s tuna has sparked plenty of debates. Workers claim the tuna mixture isn’t always the freshest, raising concerns for those looking for a high-quality, less processed option. A better bet might be their deli-style sandwiches.
14. Five Guys Grilled Cheese: Not What You Expect
Five Guys makes their grilled cheese by flipping a hamburger bun inside out and melting cheese in between. While inventive, it’s not the gooey, hearty sandwich traditionalists might expect. If you’re at Five Guys, their burgers are the way to go.
The Bottom Line
Fast food can be a lifesaver when you’re in a rush, but not all menu items are worth your money—or appetite. By knowing what to avoid, you can make smarter choices that deliver on both taste and quality. Next time you hit the drive-thru, use these tips to navigate the menu like a pro.